“The Impact of Internal and External Service Quality (A Case Study among Lecturers and Students)”, Mediterr. J. Soc. Sci., vol. 6, no. 5 S5, p. 77, Oct. 2015, Accessed: Nov. 22, 2024. [Online]. Available: https://www.richtmann.org/journal/index.php/mjss/article/view/7879