Impact of Service Quality, Price, and Brand on Loyalty with the mediation of Customer Satisfaction on Pos Ekspres in East Java. Mediterranean Journal of Social Sciences, [S. l.], v. 7, n. 4, p. 74, 2016. Disponível em: https://www.richtmann.org/journal/index.php/mjss/article/view/9298.. Acesso em: 2 apr. 2025.