Examining the Quality of Electronic Services and Its Relationship with User Satisfaction in Social Security Organization (Branch 17). Mediterranean Journal of Social Sciences, [S. l.], v. 7, n. 3 S3, p. 402, 2016. Disponível em: https://www.richtmann.org/journal/index.php/mjss/article/view/9255.. Acesso em: 18 jul. 2024.