The Moderating Effect of Convenience towards the Relationship between Satisfaction and Loyalty in Malaysian Banking Industry. Mediterranean Journal of Social Sciences, [S. l.], v. 7, n. 1, p. 190, 2016. Disponível em: https://www.richtmann.org/journal/index.php/mjss/article/view/8660.. Acesso em: 25 dec. 2024.