Application of Determinacy Analysis to the Study of Citizen Satisfaction with the Service-Based Public Management. Mediterranean Journal of Social Sciences, [S. l.], v. 6, n. 6 S2, p. 444, 2015. Disponível em: https://www.richtmann.org/journal/index.php/mjss/article/view/8116.. Acesso em: 22 dec. 2024.