Proposing an Integrated Model on Knowledge Management for Organizational Excellence

Abstract

During recent years, modern organizations, especially Iranian ones, governmental or private, have concluded that their knowledge management, resulted from human capitals, is a precious resource whom not being paid attention to and has more and more value than material resources. In development countries and leader companies, there are significant sensibilities over organizational knowledge and it is tried to properly maintain and utilize this resource. Different models have proposed for managing this intangible resource, which each one has its own advantages and disadvantages. This paper, analyzing remarkable executive models on Knowledge Management (KM) in internal (Iranian) organizations, which have invested in knowledge management processes and projects, tries to identify common and effective criteria and subjects of the area and select a proper model in accordance with internal organizational culture. Then it tries to select a proper integrated model applying suitable changes based on improvement of its performance and its integrating with related clauses of Knowledge management in European Foundation of Quality Management (EFQM), in order to co-directing knowledge plan with improvement strategies and organizational processes. Of considered criteria for proposing model, it can be referred to organizational values and cultures as well as its accordance with company's purposes and strategy, which are considered in variability and model development regarding the activities of each company.

DOI: 10.5901/mjss.2016.v7n4S2p90