The Mediating Role of Burnout in the Relationship between Communication Skills and Emotional Divorce among Married Employees in Ahvaz Oil Company (2014-2015)

Abstract

This paper aimed to study the mediating role of burnout in the relationship between communication skills with emotional divorce among married staff in Ahvaz Oil Company. Participants in this study were 300 (263 males and 37 females) who were selected randomly. These participants filled in Maslash Burnout Inventory, Queendom Communication Inventory, and Emotional Divorce Scale. To test the hypothesis of the study, path analysis was used with AMOS software. Results approved above-average fitting to the model with data and the research hypothesis was conformed. Findings also showed that there was a significant negative relationship between communication skills and emotional divorce, and communication skills and burnout. There was a significant positive relationship between burnout and emotional divorce. It was concluded that burnout could be placed as a mediator variable in the relationship between communication skills and emotional divorce accelerating the process of emotional divorce.

DOI: 10.5901/mjss.2015.v6n6s6p367