Efficiency of Quality Assurance Implementation on Selective Study Program Using Data Envelopment Analysis

Abstract

To meet the customer's satisfaction and the desire for a product, quality assurance needs to be done, not least higher education. Education is once of the production activities of services. Smallest part operation of education at the college is a study program (Prodi), where in this section, educate students to certain discipline. To ensure graduates of study programs become qualified, then Indonesia ministry of education, research and technology (previously was Kemdikbud), made instruments for quality assurance called Internal Quality Evaluation (EMI), with the aim that every Prodi produce quality students. EMI is essentially measure the performance in implementing quality assurance at prodi, used eight national education standards, which then developed become 10 national education standards. When first time implement EMI in 2011, applied to selected study program. Use data of internal quality evaluation of the study programs, this study objective is to determine the level of efficiency of the implementation of quality assurance at selected study program by using Data Envelopment Analysis (DEA). Of the 36 study programs that computed the relative efficiency, 16 study programs have been efficient in the implementation of EMI while 20 study programs have not been efficient in carrying EMI.

DOI: 10.5901/mjss.2015.v6n5s5p196