Exploring the Stumbling Blocks Lying along the Government-NGO Cooperation in the HIV/AIDS Domain Service Delivery: The Case of Institute of Youth Development South Africa (IYDSA) in East London, Eastern Cape Province

Abstract

An array of empirical researches corroborated with observation on the ground seem to suggest that collaboration between the government and NGOs could be a panacea that could foster efficient and effective service delivery to the citizens of a particular country. This study sought to explore the panacea of collaboration between Government and NGOs in service delivery. This study adopted a qualitative research methodology to explore the perceptions, views, thoughts and opinions of the participants. The design took the form of a case study. The study utilized an interview schedule with semi structured questions as a data collection tool. Focus group discussion method was used as a data collection method to collect data from 9 nurses from Institute of Youth Development South Africa (IYDSA) who would go and train nurses in Primary health care facilities of the government because the researcher wanted information that could capture the collaboration relationship between IYDSA and the government. The researchers utilized an in-depth interview to collect data from the Monitoring and Evaluation manager as well as the Pharmacist as these two acted as key informants for the study. The findings revealed that there were financial challenges in government hospitals, poor infrastructure in government hospital facilities, shortage of human resources such as data capturers and nurses; lack of progress in the meetings as well as bad roads and long distances leading to the these rural primary health care facilities among other things. The government has been recommended to create an enabling environment for collaboration between the NGOs and primary health care facilities in service delivery; proper funding of government hospitals as well as recruitment of adequate staff; improvement of roads and other hospital infrastructure to enhance the ARV treatment among other things.

DOI: 10.5901/mjss.2014.v5n23p1858