The Mobile Phones Consumers Protection

Abstract

This paper analyzes the issue of promoting the interests of mobile consumers, from two perspectives. The
first is designed to evaluate and highlight the awareness, knowledge and education of the Romanian
consumers regarding the impact of the mobile phone use on the health and body integrity, and the second
analyzes the behavior which the same consumer takes in environmental problems that the use of
conventional mobiles may generate.For a pertinent analysis, a survey questionnaire was developed, that
includes three sections. The first consists of questions that test consumer awareness about the impact that
mobile phone has on their health. Sections two and three examine the ecological behavior of mobile
phones consumers.