Work Environment and its Influence on Organizational Commitment: A Study in the Financial Sector

Abstract

This study examines the relationship between work climate and organizational commitment within a financial institution using a cross-sectional quantitative approach. A total of 200 administrative staff members participated, selected through purposive sampling. Data collection was conducted using validated instruments: the CL-SPC Work Climate Scale and the Organizational Commitment Questionnaire, ensuring robust reliability and validity. Results indicate that specific dimensions of the work climate, such as autonomy, equity, and transparency, are significantly associated with employee engagement and organizational loyalty. Notably, gender differences were observed, with women reporting higher levels of affective commitment compared to men. This research contributes to the literature by addressing these demographic disparities and proposing actionable interventions tailored to enhance workplace dynamics in the financial sector. Practical recommendations emphasize strategies to improve autonomy and transparency while fostering equity to strengthen organizational commitment. These findings provide valuable insights for managers and decision-makers aiming to create inclusive and supportive work environments.

Received: 9 October 2024 / Accepted: 21 December 2024 / Published: 05 January 2025