Assessment of the Management of Information and Communication Technology (ICT) Infrastructure of Selected Cybercafes in Lagos State

Abstract

Provision of public access to information through a well-managed internet café had been identified as a
means to facilitating rapid socio-economic and technological development in any society.This paper
examines the management of ICT infrastructure of selected cybercafés in Lagos State.A multi-stage
sampling technique was used in this study. The population of this study was made up of one hundred and
twenty (120) cybercafés in the selected LGAs (Shomolu, Mushin and Yaba) of Lagos State.Questionnaire
was used as the instrument for gathering data for the study.One hundred and twenty (120) questionnaires
were administrated to the managers/owners of cybercafés in three (3) selected Local Government Areas
(LGAs) in Lagos State. Descriptive Statistics was used for the analysis of data generated for the study. The
results of the study showed that ICT infrastructure were not well-managed. The study therefore
recommends that a government regulatory body be mandated to set standard of the size of cybercafés,
number of personal computers,structure,location, infrastructure and human resources, which are necessary
to be put in place before setting-up a cybercafé business.