The Influence of the Education Level on the Standards in South-Eastern European Countries with the Focus of Macedonia and the Age of the Employees

Abstract

The era of knowledge brings new changes that are seen in the rapid advance and development of science, engineering and technology, which in turn entails changes in society, as well as on the market, creating new “rules of the game” to which organizations would have to respond. In these conditions of the dynamic environment, the knowledge management is considered as a strategy to gain competitive advantage. The objective of the research is to examine the significance and the influence of the education level and the age of the employees on the knowledge management implementation. The research was conducted on the telecommunication market in the Republic of Macedonia which is characterized as an open and dynamic market. The research was carried out in 10 companies, to a sample of 100 respondents – employees in these companies. The results show the awareness of the employees for the need for constant improvement of the professional knowledge. Also, the education level and the age of the employees have influence of their attitude about several factors of knowledge management implementation which were researched.

DOI: 10.5901/ajis.2015.v4n2s1p183