Enabling the Knowledge Management Environment in SEE Countries through Harmonized Codification Using Information and Communication Technologies

Abstract

Considering the importance of creation of Knowledge Management Environment in SEE countries, comparable with the EU Environment, trends and situation in EU countries,and the variety of available Information and Communication Technology (ICT) Solutions on the market, it is a difficult and challenging task of deciding what type of ICT solutions to use in support of creation of Knowledge Management Environmentin SEE. This paper aims to research the state of harmonized codification using the Information and Communication Technologies in SEE countries by investigating the role of ICT in creation of the successful Environment for Knowledge Management. Codification of Knowledgeusing information and communication technology (ICT) have made it easier to acquire, store, or disseminate knowledge than ever before, many organizations are employing IT to facilitate sharing and integration of knowledge. SEE countries are being advised that to remain competitive, they must efficiently and effectively create, locate, capture, and share their knowledge and expertise, and have the ability to bring that knowledge to bear on problems and opportunities. SEE countries are showing a serious interest in implementing knowledge management processes and technologies, and are even beginning to adopt knowledge management as part of their overall development strategy. With the codification approach, more explicit and structured knowledge is codified and stored in knowledge bases. Examples of such IT tools are knowledge expert directories and video-conferencing tools. Both these Knowledge Management approaches are fundamental to understanding the importance of ICT in creation of Environment for Knowledge Management. Positive samples will be useful to be implemented within SEE countries, and as an impact, the contribution of the paper will be shown as a possible model of managing and motivating an environment that supports Knowledge Management Environment in SEE countries, through harmonized codification using Information and Communication Technologies.

DOI: 10.5901/ajis.2014.v3n2p301