The Review of Factors that Influence the Supply Chain Performance

Abstract

This article aims to highlight the factors that influence the supply chain (SC) performance. SC performance is an aggregate of the performance of every company operating in the chain. The relationship between the companies in the SC plays a key role in the SC overall performance. There are different factors that may influence directly a company’s performance but indirectly they affect the entire chain. Some of these factors are: longevity of the relationship, supply base reduction, supplier involvement, information sharing, cross-functional teams, trust and commitment. In addition, this paper identifies several other factors that influence the SC performance, such as: environmental uncertainty, top-management support, customer focus, information technology, strategic purchasing, logistic integration and supply network structure. By knowing them, strategies can be build to overcome problems, the opportunities offered can be exploit and lastly these factors can be used to develop SC models with focus on SC performance.

DOI: 10.5901/ajis.2016.v5n2p181