Knowledge Sharing and Decision-Making Effectiveness in Higher Education: Empirical Evidence from a University

Abstract

This research investigates the impact of knowledge sharing on the effectiveness of decision-making in the context of a university setting. Data were collected from a sample of 40 employees and professors at the Presidency of the University of Technology using a questionnaire. Knowledge sharing was measured through three dimensions: collaborative environment, participation culture, and perceived values, while decision-making effectiveness was assessed using contentment, work relationships, and personal preparedness. The results indicate that knowledge sharing is positively correlated with the effectiveness of decision making, and the dimensions of knowledge sharing significantly influence the dimensions of decision-making effectiveness. The findings highlight the importance of fostering a collaborative work environment, encouraging participation culture, and promoting perceived values of knowledge sharing to enhance the effectiveness of decision-making processes within the university. The research recommends focusing on developing a cooperative work environment that facilitates knowledge sharing and empowers employees to contribute to effective decision-making.

Received: 6 September 2024 / Accepted: 29 December 2024 / Published: 11 January 2025